TERMS & CONDITIONS

1. Introduction

Welcome to RS Retail (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.rsretail.co.in, including all content, features, and services offered.

By accessing or using this website, you agree to comply with these Terms. If you do not agree, please do not use our website.

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2. Products and Services

RS Retail specializes in refurbished computers, workstations, and hardware components used in CT and MRI machines.

All products listed on our website are pre-owned, professionally refurbished, tested, and certified before sale.

We strive to provide accurate product descriptions, specifications, and prices, but errors may occasionally occur. We reserve the right to correct any inaccuracies or update information at any time without prior notice.

 

3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

•               Attempt to hack, disrupt, or damage the website.

•               Reproduce or redistribute website content without our permission.

•               Misuse the website to transmit harmful or false information.

 

4. Pricing and Payment

All prices on our website are listed in Indian Rupees (INR) and are subject to change without prior notice.

We reserve the right to modify prices, discounts, and promotions at any time.

Payments can be made using authorized online payment gateways or offline methods as agreed upon.

We do not store any payment information such as credit/debit card details on our servers.

 

5. Order Acceptance and Cancellation

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.

If your order is cancelled after payment, a refund will be processed as per our Refund and Return Policy.

 

6. Shipping and Delivery

We deliver across India through trusted courier partners.

Delivery timelines vary depending on location and product availability.

RS Retail is not liable for delays caused by logistics providers, natural events, or other circumstances beyond our control.

 

7. Returns, Replacement, and Refunds

We ensure every refurbished product is quality-tested before shipping. However, if you receive a defective or incorrect item, please contact us within 7 days of delivery.

Eligibility for return or replacement will depend on:

•               The product being unused and in its original packaging.

•               Proof of purchase (invoice or order ID).

For more details, refer to our Refund and Return Policy page.

 

8. Warranty

Refurbished products may include limited warranty coverage depending on the item.

Warranty terms are mentioned on individual product pages or invoices.

This warranty does not cover:

•               Physical or accidental damage

•               Damage due to mishandling or electrical issues

•               Unauthorized repairs or modifications

 

9. Limitation of Liability

RS Retail shall not be held liable for:

•               Any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

•               Any technical errors, interruptions, or delays beyond our control.

All products are sold “as-is” with applicable refurbishment warranty, unless stated otherwise.

 

10. Intellectual Property Rights

All text, images, product descriptions, logos, graphics, and other materials on www.rsretail.co.in are the intellectual property of RS Retail and protected under applicable copyright and trademark laws.

Reproduction or use of any content without written consent is strictly prohibited.

 

11. Third-Party Links

Our website may contain links to external websites.

RS Retail is not responsible for the content, privacy practices, or security of such external sites. Accessing third-party websites is at your own risk.

 

12. Privacy Policy

Your personal information is collected and processed according to our Privacy Policy, which explains how we handle data, cookies, and user information.

By using our website, you consent to such processing.

 

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Faridabad, Haryana, India.

 

14. Changes to These Terms

RS Retail reserves the right to modify or update these Terms at any time without prior notice.

Changes will be effective immediately upon posting on this page.

We encourage users to review this page periodically.

 

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

RS Retail

Email: info@rsretail.co.in

Phone: +91-8700034174

Address: New Delhi, India